Joker Prepaid Mastercard®
Features & Benefits

Joker Mastercard on Globe

Worldwide acceptance for safe and secure purchases
Online and in-store.

Gift Card Rack

Available in denominations from $25-500 at over 11,000 retail locations across Canada.

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PURCHASE

Retailers

Purchase the Joker Prepaid Mastercard at over 11,000 retail locations across Canada.
Click or tap the retailer name to view the store locator.
Brunet
Canadian Tire
Co-op
Country Grocer
Loblaws
Metro
Pharmaprix
Rexall
Safeway
SaveOnFoods
Shoppers Drug Mart
Sobeys
Staples
TGP
The Home Depot
Thrifty Foods
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FAQ

Frequently Asked Questions

HOW DOES THE JOKER PREPAID MASTERCARD WORK?

The Joker Prepaid Mastercard can be used wherever Mastercard cards are accepted. To use the card at a point-of-sale terminal, simply swipe the magstripe on the back of the card and sign the receipt. Each time the prepaid card is used, the purchase amount, including taxes and any other charges, is deducted from the available balance until that balance reaches zero. Once the entire card amount has been spent, it can no longer be used as a method of payment.

DO I NEED TO REGISTER MY CARD FOR ONLINE, MAIL OR TELEPHONE PURCHASES?

Yes, online, mail and telephone order merchants often require that personal information, including name, address, telephone number, and email address of the cardholder be verified with the card-issuing financial institution prior to purchase. If you wish to make online, mail, or telephone order purchases, you should go to jokercard.ca to register your card. Unless you register your card in advance, there may be no way an online, mail, or telephone order merchant can confirm your identity. Without such confirmation, the merchant might decline your purchase even if there are sufficient funds on the card.

HOW DO I KNOW WHAT THE BALANCE IS ON MY THE JOKER PREPAID MASTERCARD?

You can check your balance online at jokercard.ca or by calling 1-855-288-0926. A merchant will not be able to tell you how much money you have remaining on the prepaid card. Knowing your balance before shopping will help ensure that the Joker Prepaid Mastercard has enough funds available to pay for your purchases.

CAN I MAKE A PURCHASE FOR MORE THAN THE AMOUNT REMAINING ON MY THE JOKER PREPAID MASTERCARD?

Some merchants permit ‘split transactions’. If you wish to use your card for a purchase that is greater than the balance associated with your card and the seller permits split transactions, you must charge only the exact amount available on the card to the card. Then you must pay the difference using another payment method. The merchant may require payment for the difference in cash rather than accepting another card, such as a credit or debit card. Some merchants may not accept these ‘split transactions’. If you fail to inform the merchant that you want to perform a split tender transaction prior to completing the transaction, your card is likely to be declined.

HOW DOES MY VIRTUAL CARD WORK?

TBD

CAN I USE MY JOKER PREPAID MASTERCARD AT FUEL STATIONS AND/OR RESTAURANTS?

Yes, however, you should be aware that your Joker Prepaid Mastercard may not be accepted at automated fuel pumps. You can pay for your fuel purchase with the station attendant rather than swiping your prepaid card at the pump. Your prepaid card should not be used for recurring transactions.

Some merchants, like hotels, restaurants, and mail-order companies factor in an automatic service charge or additional expenses when using a prepaid card. These merchants may require that the card have an available balance greater than the purchase amount to ensure sufficient funds for tips or incidental expenses. Should this occur, inform the cashier that you wish to deduct a specific amount from the Joker Prepaid Mastercard and use another form of payment for the balance or tip.

DOES MY JOKER PREPAID MASTERCARD EXPIRE?

The Card expires but funds do not. If there is a remaining balance on the Card when the Card expires, please contact 1-855-288-0926 for a new Card with the then current balance.

CAN I ADD ADDITIONAL FUNDS TO MY JOKER PREPAID MASTERCARD?

No. The Joker Prepaid Mastercard is non-reloadable.

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CARDHOLDER

Cardholder Agreements

Select the image below with the same six digits on your Card.
Joker Mastercard 533814
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Joker Mastercard 533985
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